We respect the established players. But we built medspa.shop because aesthetic practice owners kept telling us the same thing: the software either treats them like a hair salon or like a hospital. Neither fits. Here's an honest comparison.
| Feature | medspa.shop | Aesthetic Record | Symplast | PatientNow | Jane App | Vagaro |
|---|---|---|---|---|---|---|
| Purpose-built for med spas | ✓ | ✓ | ✓ | ✓ | General healthcare | Salon-first |
| You own the merchant account | ✓ | Bundled processing | Bundled processing | Bundled processing | Bundled processing | Bundled processing |
| Flat monthly fee, no % on revenue | ✓ | Tiered + processing | Enterprise pricing | Enterprise pricing | Flat tiers | Per-employee + fees |
| Treatment packages / series | ✓ | ✓ | ✓ | ✓ | Limited | ✓ |
| Membership recurring billing | ✓ | ✓ | ✓ | ✓ | Via add-on | ✓ |
| Digital consent forms | ✓ | ✓ | ✓ | ✓ | ✓ | Basic |
| ID-verified check-in | ✓ Gates the visit | Not emphasized | Not emphasized | Not emphasized | Not emphasized | Not emphasized |
| Automated aftercare & follow-up | ✓ Per treatment | ✓ | Not emphasized | Not emphasized | Not emphasized | Not emphasized |
| Before/after photo vault | ✓ | ✓ | ✓ | ✓ | Not emphasized | Not emphasized |
| Consultation-first booking flow | ✓ | Treatment-first | ✓ | ✓ | Clinical-first | Service-first |
| Live in under a week | ✓ | 2–4 weeks | Implementation project | Implementation project | Self-serve | Self-serve |
Comparison based on publicly available information as of April 2026. Competitor features and pricing change — always verify with each vendor directly.
Deep feature set with strong chart notes and inventory tracking. Bundled payment processing means you're locked into their rates. medspa.shop lets you keep your own merchant account and your own rates.
Enterprise-grade platform aimed at plastic surgery and large groups. If you have a CFO and an IT department, it's a great fit. If you're an independent med spa, it's overkill — and priced like it.
Strong marketing and CRM features with years of industry presence. Enterprise pricing, implementation projects, and annual contracts. medspa.shop is month-to-month and you're operational the same week.
Beloved by chiros, PTs, and mental health providers — but Jane's DNA is clinical healthcare, not aesthetics. Before/after galleries, package series, and membership pricing don't fit its model as naturally.
Fine if you run a nail salon that happens to offer facials. Vagaro isn't built around consent forms, treatment packages, or clinical photos — and the marketplace model puts your clients right next to your competitors'.
Fifteen minutes, no sales pressure. We'll show you the booking flow, the customer-care flow — intake before the visit, ID-verified check-in at the door, aftercare sent automatically after — and the package/membership flow. The three things that actually matter for a med spa.